"This system is not a supported platform" Error Setting Up HP-Branded Windows Server 2008 as Hyper-V Guest OS

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Home>Knowledge Base>English (EN)>Windows System Administration>"This system is not a supported platform" Error Setting Up HP-Branded Windows Server 2008 as Hyper-V Guest OS

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Article ID	51
Created On	10/27/2009
Modified	10/27/2009

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"This system is not a supported platform" Error Setting Up HP-Branded Windows Server 2008 as Hyper-V Guest OS

When installing guest operating systems on Microsoft Hyper-V from an HP-branded Windows Server 2008 Media DVD, the guest operating system installation may not be successful in full-installation or server-core mode.

When installing a guest operating system onto Microsoft Hyper-V from the HP-branded Windows Server 2008 Media DVD in full-installation mode onto a ProLiant server, the following error message may be displayed:

This system is not a supported platform.

This occurs because the program HPVirtualOSE.exe needs to be executed on the host server prior to installing guest operating systems into a Hyper-V virtual machine.

When installing Microsoft Hyper-V from the HP-branded Windows Server 2008 Media DVD in server-core mode, a command prompt is provided. The HP installation instructions for server-core mode are provided with the HP- branded Windows Server 2008 Media DVD. HP documentation states to type a command to execute HPVirtualOSE.exe prior to installing guest operating systems.

However, after executing HPVirtualOSE.exe , the following error message may be displayed:

The application has failed to start because oledlg.dll was not found. Re-installing the application may fix this problem.

This occurs because HPVirtualOSE.exe does not have access to all of the files needed to run the executable when running in server-core mode.

SCOPE

Any HP-branded Windows Server 2008 Media DVD installing Microsoft Hyper-V in full-installation or server-core mode.

RESOLUTION

In order to install guest operating systems on Microsoft Hyper-V from the HP-branded Windows Server 2008 Media DVD in full-installation mode, perform the following:

Install the HP-branded Windows Server 2008 in full-installation mode on the host server.
Enable the Hyper-V server role using Service Manager.
Copy the file: D:\Sources\$OEM$\$$\system32\HPVirtualOSE.exe from the HP-branded Windows Server 2008 Media DVD.
Paste the above file onto the host server folder: c:\HP.
Copy the script: D:\Sources\$OEM$\$$\system32\LHBL.vbs from the HP-branded Windows Server 2008 Media DVD.
Paste the above script onto the host server folder: c:\windows\system32 .
Execute the HPVirtualOSE.exe by double-clicking. After completion, a Success message will appear.

Guest operating systems may now be installed on virtual machines.

In order to prepare Microsoft Hyper-V for guest operating systems in server-core mode, perform the following:

Install Windows Server 2008 in server-core mode from the HP-branded Windows Server 2008 Media DVD on the host server.
Install Microsoft Hyper-V by using the command: start /w ocsetup Microsoft-Hyper-V .
Copy the following script from the HP-branded Windows 2008 Media DVD using this command: Copy D:\Sources\$OEM$\$$\system32\LHBL.vbs .
Paste the script in the following server folder: c:\windows\syste m32.
Execute the script that was pasted in the c:\windows\system32 folder by using the following command: cscript C:\Windows\System32\LHBL.vbs.

Note: C:\Windows\System32\LHBL.vbs is a script that should only be run on the host server after Microsoft Hyper-V has been installed. A text file called success.txt will be created on the C: drive upon successful execution of the script.

Guest operating systems may now be installed on virtual machines.